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Frequently Asked Questions:
Please select from any of the links below to get directly to the question you have. If you do not see the answer to your question, please be sure to review the Help File, which walks you through each section of the program step-by-step.
 What are the differences between the Spider Versions?
Do you really submit to over
700,000 engines?
How do I not receive all of those pesky autoresponders?
Can I submit web sites without having to be there?
How long does a submission take to the entire database?
Are Site Submission Spider 8 Software upgrades free?
How often should we submit our website to the search engines?
How often is Site Submission Spider's database updated?
Do you offer a warranty on Site Submission Spider III?
How do I become a Site Submission Spider III reseller?
Can I run Site Submission Spider III on more than 1
computer?
I
plan to reinstall the operating system, format my hard drive...
I
keep getting blue screens when I submit projects using your program...
I
can not uninstall the program in order to install the newer update...
I've
received the following message while uninstalling the program 'UNHANDLED..
I
run the program, and it displays messages about problems ("Invalid file
(header)
When
we restarted the program after updating the database, we've noted that we have
significantly less than 700000
I've
submitted my site to all of your engines a few days ago, but I do not see my
site in top 200 on the search engines. What's wrong?
What is Site
Submission Spider?
What are the differences between the Spider Versions?
We have outlined the difference in an easy-to-read table. Go »»
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Do you really submit to over 700,000 engines?
YES!! (Platinum Version) There is no one on the Net that even comes close! We submit to all of the top search engines like Yahoo, HotBot,Google, Lycos, InfoSeek, & Northernlight as well as tons of smaller directories and link pages, which help your site with 'linkability.' Linkability means 'the # of websites with a link to your site. The higher the number of linked sites, the better ranking you can get in some of the major search engines.
The database is easy to navigate and you can select just the search engines, just the directories, all of the sites, etc.
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How do I not receive all of those pesky autoresponders?
When submitting your website to so many different locations, getting those site's autoresponders is a nuisance. We have made getting rid of these easy.
Simply get signed up for a free email account, and then in the Project Description tab we have added a convenient 'Junk Mail' box. Add your new/free email address here to divert all those unwanted autoresponders. It's easy and free!
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Can I submit web sites without having to be there?
Absolutely! Submission Spider III Pro & Platinum Versions have a built in Scheduler, which allows you to enter in which Projects to submit and at what intervals. For example: you could select to submit your site 1 time per day, 1 time per week, Every Month, 6 months...etc. Once you set up the scheduler, your submission are on AUTOPILOT!
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How long does a submission take to the entire database?
Submission Spider III is a multi port utility which will submit your web site with lightning speed! A typical submission will take between 10-20 minutes, depending on your internet connection.
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Are Site Submission Spider 8 Software upgrades free?
All of our database updates are free. We update the database 1 time per month, and the update can be downloaded by opening the program and hitting the Updater button. From time to time we will come out with feature updates, which enhance the use of the software. These udpates are not mandatory. We come out with these types of updates 1 - 2 times per year. All bug fix or basic enhancement updates are also free.
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How often should we submit our website to the search engines?
Our suggestion is that you can submit your web site up to 1 time per month to the major search engines, and then up to 1 time per day to the FFA's and smaller directories. If you submit your site to the entire database at least 1 time per month, you will keep your site active with the search engines and increase or maintain your engine positions.
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How often is Site Submission Spider's database updated?
The database is maintained and updated 1 time per month. You will be emailed when this happens (registered users), and you can also check for new updates by opening the program and hitting the Updater button.
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Do you offer a warranty on Site Submission Spider III?
Submission Spider III comes with a full 30 day Money Back Guarantee. Simply return your password and we will disable it and refund your purchase.
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How do I become a Site Submission Spider III reseller?
In order to resell Submission Spider III you need to have a VISP account with
JoinWeb.com. To become a reseller, visit JoinWeb.com for more information
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Can I run Site Submission Spider III on more than 1 computer?
Submission Spider III is a SINGLE STATION USER LICENSE program. This means you can load it on 1 computer. If it's loaded on more than 1 system, the program will detect this an shut down both copies. We realize that many people like to have a copy on their laptop or additional system. We offer these users the option of purchasing additional keys at 50%
off.
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I plan to reinstall the operating system, format my hard drive or
transfer my work to a new computer and I want to have all my TS projects from
the previous location to be available on my new computer. Is this possible and
what is the best way to do this?
Enter the program folder on your old computer. You'll see the folder 'DB'.
Save it with all its subfolders and files on some other media in order to
transfer it to the new location (hard drive, etc.). This is the only way for you
to retain all of your projects. Then after you have installed the program on
your new location, copy this backup of the 'DB' folder over the one that has
been created during the installation. When you run the program, all of your
previous project should be available.
Also it is useful to run database update after you have transferred files.
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I keep getting blue screens when I submit projects using your program
(I tried both main submit module and scheduler) I am running Win95. What do I
do?
The problem may be about the bugs in Winsock 1.1 (this is a known problem of
WinSock 1.1), that is supplied with the Internet access system. Try to update
your Winsock 1.1 to Winsock 2.0.
http://www.microsoft.com/windows/downloads/bin/W95ws2setup.exe
This should fix the problem.
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I can not uninstall the program in order to install the newer update.
There are no messages displayed during the uninstallation process, but the
program is not uninstalled. What should I do?
To uninstall the program, follow the instructions:
1. Make sure that neither the main program nor scheduler is currently running.
2. Go to "Start => Control panel => Add/Remove Programs".
3. Find Site Submission Spider in the list and select it.
4. Press the "Add/Remove" button
5. The uninstallation process should start.
6. Try installing a new version.
If this doesn't work, try another way:
1. Go to the folder Site Submission Spider and delete all .exe files.
2. Run the program DeleteKey (link to the file).
3. Try installing a new version.
4. Run Update after starting the program.
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I've received the following message while uninstalling the program:
UNHANDLED EXCEPTION:
ERROR NUMBER: 0x80070725
DESCRIPTION: Incompatible Version Of The (RPC) Stub
SETUP WILL NOW TERMINATE
And I cannot finish the uninstallation. How can I handle that?
This problem is about your operating system. You can read more about the
problem and solutions for it here:
http://support.installshield.com/kb/view.asp??pcode=ALL&articleid=Q105810%20
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I run the program, and it displays messages about problems ("Invalid
file (header)" or "ERROR table is empty") with these files:
category.pdb
class.pdb
d001d.pdb
d001y.pdb
def_cat.pdb
engine.pdb
ftype.pdb
popul.pdb
What should I do?
This could happen during the database update. We suggest you do the following:
Uninstall the program and enter the 'DB' folder in the program folder.
Delete the following files in this folder:
category.pdb
class.pdb
d001d.pdb
d001y.pdb
def_cat.pdb
engine.pdb
ftype.pdb
popul.pdb
Then reinstall the program in the same folder.
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When we restarted the program after updating the database, we've
noted that we have significantly less than 700000+ engines we used to have, and
there are engines with blank names. How can we fix this problem?
This could have happened during the database update. We recommend that you do
the following:
Uninstall the program and enter the 'DB' folder in the program folder.
Delete the following files in this folder:
class.pdb
engine.pdb
Then reinstall the program in the same folder.
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I've submitted my site to all of your engines a few days ago, but I
do not see my site in top 200 on the search engines. What's wrong?
The matter is that your site is not indexed immediately upon submission. Some
engines may index your site two months after you submit it. That's why until
your site is not indexed; it won't appear in the search results at all.
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What is Site Submission Spider?
This powerful software gives anyone the ability to submit your website and
drive traffic to your site with ease. With built in scheduler, meta tag creator,
link popularity checker Doorway page creator, FTP Uploader and so much more...Site
Submission Spider gives you ONE powerful program for all of your
promotional needs.
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